Using any online service requires sharing some information — that's unavoidable. But you have every right to know exactly what your information is being used for. Bonus Free- 's privacy policy answers those questions — clearly and directly, without any complicated legal language.
This Policy Bonus Free This applies to all users of the platform (bonusfree.xyz) and its mobile app. By creating an account, you agree to this policy. If any changes are made, the date at the top of the page will be updated.
Our core principles of privacy protection
Only necessary data
Bonus Free Only the data that is genuinely necessary to provide our services is collected. No additional information is requested, and unnecessary data is not retained.
SSL encryption across the board
Your personal information and financial transactions are always protected with SSL/TLS encryption. Third parties cannot read or intercept this data.
Your data is never sold
Bonus Free - never sells your personal information to advertisers or any other commercial third party. This is a firm policy.
You have the right to know what is happening
You can ask us at any time about how your information is being used. We are committed to responding transparently — and happy to do so.
You are in control of your data
You have the right to have your information corrected, deleted, or restricted from processing. These requests can be made directly through Support.
Deleted after a set period
Your data is not held any longer than necessary. After account closure, it is deleted within a defined period — except for what must be retained to meet legal obligations.
1 What types of information are collected?
Bonus FreeVarious types of information are collected when you open an account and use the services on -. This falls into two categories — information you provide directly, and information collected automatically.
What you provide directly
- At registration: name, mobile number, date of birth
- For KYC verification: a photo of your national ID card or passport
- At the time of payment: mobile banking number (bKash/Nagad/Rocket)
- When you contact support: your messages and attachments
- When you update your profile: information you add yourself
Automatically Collected Information
When you Bonus Free When you use the website or app, certain technical information is automatically recorded. This helps maintain service quality and keep the platform secure.
| Data type | Purpose |
|---|---|
| IP address | Security verification & location verification |
| Device type & OS | To ensure app compatibility |
| Browser & version | To ensure the page displays correctly |
| Login time & session duration | Security monitoring |
| Betting Activity Log | Account history retention and dispute resolution |
| Cookies & tracking tokens | Keeping you logged in and improving the site |
Bonus Free never requests access to your mobile contacts, photo gallery, or location — if such a permission prompt appears, it is Bonus Free-'s app.
2 How is your information used?
The purpose behind data collection Bonus Free- has specific purposes for collecting data. Your information is used only for the purposes listed below.
- To create and manage your account
- To provide betting services and settle results
- To process deposits and withdrawals
- For identity verification (KYC) and age confirmation
- To provide customer support
- To prevent fraud and money laundering
- To meet legal and regulatory obligations
- To improve platform performance
- To share relevant offers when you have given your consent
Regarding marketing communications: Bonus Free Your consent is obtained before any promotional messages are sent to you. If you have given consent, you can turn off notifications at any time from your account settings. Please note that even after withdrawing consent, essential service messages (such as security alerts) may still be sent.
3 Who Is Your Data Shared With, and Why?
Bonus Free-'s policy is clear — your information is never sold or shared with third parties for advertising purposes. However, certain information may need to be shared in order to operate the service.
When Information Is Shared
- Payment gateway: to process transactions (only necessary information)
- KYC service: to verify your identity
- Legal authorities: pursuant to a court order or government directive
- Fraud prevention agencies: to report suspicious activity
- Technology service providers: for server management & cybersecurity
What Never Happens
- Selling your data to advertisers
- Using your information to create profiles on social media
- Sharing data with other betting platforms
- Sharing your data for marketing purposes without your consent
- Transfer to data brokers or commercial data firms
Third-party service providers who Bonus Free- processes data on our behalf and is contractually bound to uphold our privacy standards. They may not use this information for their own purposes.
4 Where Is Your Data Stored and for How Long?
Bonus Free-'s servers are hosted in internationally accredited data centers. These centers comply with ISO 27001 security standards and undergo regular third-party audits.
Your data is backed up in two separate locations to prevent loss in the event of a technical failure. While no system is 100% secure, Bonus Free Security is maintained to the highest industry standards.
How long is your data retained?
| Data type | Retention period |
|---|---|
| Active account data | For as long as the account is active |
| Betting & Transaction Records | 5 years after account closure (as required by law) |
| KYC documents | 5 years after account closure |
| Support chat logs | Up to 2 years after the last interaction |
| Cookie & Session Logs | End of session or up to 1 year |
| Security Logs | Up to 1 year |
Some data must be retained for a set period due to legal obligations. Beyond that, once the retention period expires, data is permanently deleted or converted into a format that cannot be used to identify you.
5 Cookies & tracking technologies
Bonus Free-'s website and app use cookies — small text files stored in your browser. They help improve your experience and keep the site running properly.
You can manage or delete cookies through your browser settings. Keep in mind that disabling essential cookies may cause the login and betting features to not work properly.
6 Your privacy rights
Bonus FreeIf you have an account with -, you have the following rights regarding your personal data. You can exercise any of these rights at any time.
To exercise these rights support@bonusfree.xyzEmail - or let us know via live chat. Bonus Free Requests of this nature are typically responded to within 30 days.
7 Protection of minors
Bonus Free-'s services are strictly for users aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.
If an underage individual has registered by mistake, their account will be closed and their data deleted. If a family member suspects that an underage person has Bonus Free is being used, contact Support immediately — we'll take action right away.
If there are underage members who have access to your device, Bonus Free Keep the app or browser tab closed. Keep your login credentials out of their reach. This is both your responsibility and a condition of the platform.
8 Contact & Policy Updates
Feel free to reach out to us directly with any questions or requests regarding the privacy policy. Bonus Free-'s dedicated privacy team handles all such matters.
- Email: support@bonusfree.xyz
- Live Chat: via the Support button on the website or app
- Response time: typically within 24–48 hours
Policy changes
This privacy policy may be updated from time to time due to business changes, legal requirements, or technical improvements. In the case of significant changes, registered members will be notified by email or push notification.
Even After Changes Bonus Free Continued use of the platform will be taken as acceptance of the updated policy. It is a good idea to review the policy periodically — the date of the latest update is shown at the top of the page.
If any part of this policy is unclear or you have questions — just ask us directly. Bonus Free-'s Support team is happy to explain everything in plain, simple language. There's no need to have any doubts about how your data is being protected.